Privacy Policy
Effective Date: December 9, 2024
Thank you for choosing the services provided by Healthy Digital Solutions Company (“the Company,” “we,” “us,” or “our”). We respect your privacy and are committed to safeguarding your personal data. This Privacy Policy describes how we collect, use, store, and protect your information when you access or use our website, platform, and related software-as-a-service (“Services”). It also explains your rights regarding your personal information and how to contact us if you have any questions or concerns.
1. Scope and Application
This Privacy Policy applies to all users of our Services and is governed by the Data Privacy Act of 2012 (Philippines) and the Personal Data Protection Act (PDPA) of Singapore. By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal data as set out herein.
2. Information We Collect
2.1 Personal Information
We collect personal information that you provide directly to us, such as:
Identification Details: Name, email address, phone number, and other business information you provide when creating an account or using our Services.
Communication Records: Information you provide when you contact us for support or other inquiries.
2.2 Usage Data
We automatically collect information about how you access and use our platform, including:
Device and Browser Information: IP addresses, device types, operating system, browser type, and version.
Interaction Data: Pages visited, links clicked, the time and date of your visit, the time spent on those pages, and other diagnostic data.
2.3 Payment Information
If you use any of our paid Services, we collect billing details and transaction records. We rely on secure third-party payment processors and do not store your full payment card details on our servers.
2.4 Additional Data for SaaS Operations
Where necessary, we may collect additional data that enables us to provide you with specific software-as-a-service features, such as logs, usage metrics, or system performance data. We will only collect such information as is necessary to operate, maintain, and improve our Services.
3. How We Use Your Information
We use your personal data for the following purposes:
Service Delivery: To provide, maintain, and improve our Services.
User Support: To communicate with you, respond to inquiries, and provide customer support.
Billing and Account Management: To process payments, manage subscriptions, and maintain your account.
Customization: To personalize your experience, including providing recommendations or content aligned with your usage patterns.
Analytics and Development: To analyze how our Services are used, diagnose technical issues, and enhance features.
Compliance and Enforcement: To comply with legal obligations, enforce our agreements, and ensure the security and integrity of our platform.
4. Legal Bases for Processing
We process your personal data based on one or more of the following legal bases:
Consent: Where you have given explicit consent for specific purposes.
Contractual Necessity: Where processing is necessary for the performance of a contract with you (e.g., Terms of Service).
Legal Obligations: Where processing is required to comply with a legal obligation.
Legitimate Interests: Where it is in our legitimate business interests to process your data, provided such interests do not override your fundamental rights and freedoms.
5. Sharing and Disclosure of Information
We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:
5.1 Service Providers
We engage trusted third-party service providers to assist us in delivering our Services. These providers may handle tasks such as payment processing, email delivery, hosting, and analytics. They have access to your data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
5.2 Legal Compliance and Protection
We may disclose your information if required by law, regulation, or legal process, or if such disclosure is necessary to protect the rights, property, or safety of the Company, our users, or others.
5.3 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or substantially all of our assets, your personal data may be transferred as part of the business transaction. We will notify you and ensure the protection of your data in accordance with the terms of this Policy.
6. International Data Transfers
Your personal data may be transferred to, stored, or processed in countries other than your country of residence. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws, including using appropriate safeguards for cross-border transfers.
7. Data Security
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to:
Encryption of Sensitive Data: We use encryption protocols (e.g., SSL/TLS) to secure data in transit.
Access Controls: We limit access to personal data to authorized personnel who require it for their job responsibilities.
Regular Security Audits: We regularly review and update our security practices to mitigate potential risks.
While we strive to protect your data, please note that no method of transmission or electronic storage is entirely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected or as required by law. When your data is no longer needed, we will securely delete or anonymize it in accordance with industry best practices and applicable legal requirements.
9. Your Rights and Choices
Depending on applicable law, you have certain rights regarding your personal data:
Access and Correction: You may request access to the information we hold about you and ask us to correct or update any inaccurate data.
Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
Withdrawal of Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.
Deletion: You may request that we erase your personal data, subject to legal obligations.
Objection and Restriction: You may object to or request the restriction of our processing of your personal data under certain circumstances.
Complaint Filing: You have the right to lodge a complaint with the relevant data protection authority if you believe your rights have been violated.
To exercise these rights, please contact us using the details provided in Contact Us.
10. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to:
Remember your preferences and settings.
Understand how you interact with our Services.
Measure the effectiveness of our marketing campaigns.
You can control or disable cookies through your browser settings. Please note that if you choose to reject cookies, some features of our Services may not function properly.
11. Third-Party Links and Integrations
Our Services may contain links to third-party websites or integrate with third-party services. We do not control and are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before submitting any personal information.
12. Updates to This Policy
We may periodically update this Privacy Policy to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we will post the updated Privacy Policy on our website and indicate the “Effective Date” at the top. Your continued use of our Services following the posting of changes constitutes your acceptance of such changes.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise any of your data protection rights, please contact us at:
Healthy Digital Solutions Company
Email: hello@healthydigital.fit
We will do our best to address your inquiry promptly and in compliance with applicable laws.
Thank you for trusting Healthy Digital Solutions Company with your personal data. We are committed to protecting your privacy and providing you with a secure, high-quality SaaS experience.